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Frequency Spectrum
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Regulations
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Type Approvals
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Approved Equipments List
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Approved Mobile Phones
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Forms
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Accredited Bodies for Submitted Test Sheets
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Regulations
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Numbering
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Number Portability
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Mobile Operators Benchmarking
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Wireless Institutes
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| To the users of telecom services in Egypt |
| In case you face any problem while calling 155 (NTRA’s hotline), and you could not reach it due to traffic congestion and your complaint was about MNP among mobile Operators, kindly do either of the following Send an email to: CCComplaints@tra.gov.eg Send a fax to: 02 35344155. |
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| National Broadband Plan 'eMisr' on Thursday November 17th, 2011 |
| The National Telecom Regulatory Authority of Egypt announced the launch of the National Broadband plan, eMisr, on Thursday November 17th, 2011. On this occasion, the NTRA organized a webinar from 10:00 AM to 2:30 PM to present the different modules of 'eMisr'. The sessions were webcasted on NTRA's website.
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| The NTRA Announces the Success of the New Mobile Numbering Scheme Activation & Increase of the Mobile Number to 11 Digits |
| The National Telecom Regulatory Authority (NTRA) has announced that the mobile operators managed successfully to implement and activate the new plan to increase the length of the current mobile numbers from 10 to 11 digits Thursday 6/10/2011. |
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| A Warning Statement Against Deceptive Messages
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| "The National Telecom Regulatory Authority (NTRA) calls on all telecom users not to deal at all with any text or voice message (they receive on their mobile phones or via e-mail). In addition, the NTRA calls on all users not to respond to any calls they receive from unknown sources or persons as these calls aim nothing but swindle on users by claiming that they have won delusive contests or asking them to enter a certain code in order to get a prize. Eventually, the caller would have his credit withdrawn through his mobile or by having his banking accounts hacked".
In case there is any inquiry, please call 155 (the NTRA's hotline) or send fax to 0235344155 or an email to CCComplaints@tra.gov.eg .
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| WhatsApp Services Monitoring Rumor |
| It has been observed recently that there were warning messages spread on the mobile phones and the interactive online networks sent to mobile service users warning them about downloading a specific URL that had been sent to mobile phones. The warning messages alleged that the sender of that link was the National Telecom Regulatory Authority (NTRA) that aimed to monitor and censor WhatsApp services.
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| The National Telecom Regulatory Authority (NTRA) launches eMisr National Broadband Plan” |
| The National Telecom Regulatory Authority (NTRA) has launched and adopted the new ICT strategy for broadband: “eMisr National Broadband Plan” to attract more investments, create new job opportunities and gain a financial return on GDP. This significant Plan has been launched in light of the changes Egypt is passing through and within the framework of the huge demand to increase the Internet speed and the quality of services provided online, not to mention the growing desire of the consumers to have access to visual content, news, and multimedia services. |
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| Quality of Mobile Services Measurements' Report
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| The National Telecom Regulatory Authority (NTRA) has issued and published on its official website a report on the Quality of mobile Services measurements (voice services - data services) for Q3 2011 (July - August-September 2011). Dr. Amr Badawi, NTRA’s Executive President, highlighted the remarkable improvement in the quality levels in most of areas of A.R.E especially in Greater Cairo compared to the results of QoS measurements for the second quarter of the same year. |
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| The NTRA's Implementation
Of the New Mobile Numbering Plan Tomorrow
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| The National Telecom Regulatory Authority (NTRA) has announced that starting from tomorrow, Thursday 6/10/2011, its plan to increase the length of the current mobile numbers from 10 to 11 digits will be activated and that the mobile services might be affected in the period from 3:00 am to 6:00 am for a period ranging between 30 minutes to 3 hours. |
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| NTRA's R&D department was established in 2007 with key objectives of
supporting national research activities in the area of telecommunications,
watching for and keeping pace with emerging telecom technologies and applications, and bridging the gap between academic activities and technical developments from one perspective and policy visions and market needs from another.
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| The CRPC Recommendations In their 28th Meeting
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| In its 28th meeting The CRPC discussed two issues "E-voting, The WHO report". |
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| General Rules of Customers Rights Protection |
| Within the framework of the keenness of National Telecom Regulatory Authority (NTRA) to activate the provisions of Telecom Regulation Law No. 10/ 2003 and continue carrying out its mandate to supervise, regulate and support the telecom sector in compliance with the protection of free competition, investments and customers' rights, and pursuant to the provisions of articles (2/4), (5/6), (13/7), (18/2), (25/7) and (19) of the said Law with regard to the NTRA's competence to take all the necessary actions for the protection of telecom services users. This takes place through setting up the rules that ensure such protection as setting up such rules is considered part and parcel of the NTRA's core mandate. |
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| "Know Your Rights" Awareness Campaign |
| It is the core mission of the National Telecom Regulatory Authority (NTRA) to spread the culture of "Rights & Duties" within the ICT sector. It exerts all efforts to consolidate the relations with the civil society organizations as a nucleus of fruitful cooperation between them that aims to raise the consumer's awareness of various telecom services. Within the framework of its keenness to carry out its mandate, the NTRA has launched an awareness Campaign under the slogan "Know Your rights". |
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| Mobile Code of Ethics |
| Out of the realization that telecom consumers have a number of rights and responsibilities related to their use of telecom services and out of a strong believe that
Educating telecom consumers in an ever changing telecom market is a pressing essential, The National Telecom Regulatory Authority with the cooperation of the Consumers Rights Protection Committee issued "The mobile usage ethics code" .
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| An Announcement Concerning
The Type Approval Samples of Mobile Phones
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| Starting from Sunday 04/09/2011, the following procedures will apply to type approval samples that will be submitted after that date. |
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| 15th meeting of the Arab Spectrum Management Group |
| The National Telecom Regulatory Authority (NTRA) hosts the 15th meeting of the Arab Spectrum Management Group (ASMG) in the period from 2 to 5 October 2011. |
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| Cairo ICT 2011 |
| Under the auspices of H.E. Dr. Magued Osman, the Minister of Communications and Information Technology, Cairo ICT 20011 was officially inaugurated on 25 May 2011. |
| Cairo ICT Website |
Dr. Amr Badawi Speech |
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| The Arab Safety Internet Portal |
| The Arab Safety Internet Portal (AMANAK) is the first online safety portal in the Arabic language that provides information and sources for the safe usage of the Internet. |
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| NTRA wins 'Most Progressive Telecom Regulator in North Africa of the Year Award' |
| In 2010, and as a testament of its competence, the Egyptian NTRA won 'Most Progressive Telecom Regulator in North Africa of the Year Award' at the SAMENA Telecommunications Council 2010 Awards ceremony in Casablanca.
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| First African Regional Preparatory meeting for WCIT-12 and WTSA-12 |
| NTRA is hosting the 1st African Group Preparatory Meeting for WCIT-12 and WTSA-12 at Intercontinental City Stars Hotel, Cairo, Egypt from 14-17 November 2011. |
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| NTRA and OIC countries to join efforts against Cyber threats |
| On 8-9 June, NTRA hosts the Middle-East meeting of the OIC-CERT (The Organization of the Islamic Conference-Computer Emergency Response Team) at Intercontinental Semiramis, Cairo. |
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| The Fourth NTRA Annual Conference |
| The National Telecom Regulatory Authority is paying due attention to the development of the Internet and to enhancing its access within the Egyptian Community, The conference was held on 21 – 22 April 2010 in Sharm el Sheikh |
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